Captain Spins
Captain Spins is a brand managed by White Hat Gaming Limited. All services, provided on the site are overseen by the MGA and the UKGC. These two are two of the most respected European jurisdictions, that protect players’ interests and issue hefty fines to violators. Captain Spins Casino rewards its customers through an exclusive loyalty programme. With five tiers, new players are automatically entered when they make their first deposits and can progress.
Captain Spins casino is one of the newest entrants in the online gaming market, having gone live in December 2019. From the look of things, the operator is ready to go head to head with some of the oldest most dominant brands in the market.
Captain Spins Casino Review
The Captain Spins website gives a good first impression, with super-fast navigation on a remarkably user-friendly website that showcases the best that the site has to offer. But is it worth all the hype? Find out more in our first-hand Captain Spins casino review, to know whether this new gaming site is a breath of fresh air or just another cookie-cutter platform that isn't worth a second look. Let's dig in.
Table of Contents
Welcome Bonus
As expected, the house has an impressive way to usher in newbies into their platform. All new players are eligible for a welcome package of up to 520 free spins on the Book of Dead slot to make things more interesting. However, the welcome bonus is redeemable in smaller chunks after you sign up with Captain Spins and make your first deposit of at least £20.
Welcome bonus for UK users only
Deposit | Free Spins |
1st | 100 |
2nd | 120 |
3d | 140 |
4th | 160 |
18+. New players only. One welcome package per player. Max bonus bet £5, Min deposit £20. 1st deposit: get 100 bonus spins, 2nd Deposit: get 120 bonus spins, 3rd deposit: get 140 bonus spins, 4th deposit: get 160 bonus spins. All spins are on slot game Book of Dead only. Bonus funds must be used within 30 days and bonus spins within 7 days. Max winnings from bonus spins are equivalent to the number of spins awarded. Spins winnings credited as bonus. Bonus funds separate to Cash funds, and are subject to 35x wagering and withdrawal requirements. Terms Apply. BeGambleAware.org.
Bear in mind, however, that like any other online casino promotion, this deal comes with some strings attached. These are:
- You’ll find that not all games are eligible for enjoying the fruits of the welcome bonus: you can use them only on the Book of Dead slot machine.
- Additionally, you’ll have to fulfil a x35 wagering requirement before you can cash out any payout earned from the bonus money.
- Also, your bet mustn’t be higher than £5.
- You need to use free spins within a week and bonus funds in 30 days since you’ve activated the bonus.
- The maximum amount you can win from bonus spins can’t exceed the number of spins you received. The winnings from free spins are credited to the bonus balance (separately from the cash balance) and should be wagered 35 times as well.
To be on the safe side, make sure you read the fine print of the welcome offer, available in the terms and conditions section of the Captain Spins casino website.
For all world except UK
Deposit | Free Spins |
1st | 100% match bonus up to €/CA$/NZ$ 300 + 50 bonus spins |
2nd | 100% match bonus up to €/CA$/NZ$ 300 + 60 bonus spins |
3d | 100% match bonus up to €/CA$/NZ$ 300 + 70 bonus spins |
4th | 100% match bonus up to €/CA$/NZ$ 300 + 80 bonus spins |
18+, New players only. 1 offer per player. Min deposit €/CA$/NZ$ 10 Max bonus bet €/CA$/NZ$ 5 1st deposit- 100% match bonus up to €/C$/NZ$ 300 + 50 bonus spins, 2nd deposit- 100% match bonus up to €/CA$/NZ$ 300 + 60 bonus spins, 3rd deposit- 100% match bonus up to €/CA$/NZ$ 300 + 70 bonus spins, 4th deposit- 100% match bonus up to €/CA$/NZ$ 300 + 80 bonus spins. Spins apply on Book of Dead only, winnings credited as bonus. Bonus funds must be used within 30 days, spins within 7 days, any unused will be removed. Bonus funds separate to Cash funds, and subject to 35x wagering & withdrawal requirements. Terms Apply. BeGambleAware.org
Other Promotions
Besides the welcome package that you'll receive after your first Captain Spins login, there is a range of other ongoing deals that you can grab on the website. The ongoing promotions currently available include:
Daily Deals
For instance, with every day that you sign in to the platform, there's a Deal of the Day waiting for you so that you can play more.
Loyalty Points
For every dime you spend in the Captain Spins lobby, the house will award you by giving you loyalty points which are measured every month. You can either use the comp points to get more playing money or accumulate the points to climb through five different tiers of the loyalty program system. It starts from the New Recruit to Amateur, Pro, Extreme, and the Legend status, which is the highest level of the membership.
Depending on your membership status, some of the exclusive VIP features that you'll enjoy include:
- A 2.5% cashback on your losses each Thursday of the week;
- Increased withdrawal limits;
- No deposit bonuses on the first day of each month;
- exclusive event invitations;
- Lower wagering requirements.
The Range of Games in the Lobby
Captain Spins online casino boasts of a robust portfolio of more than 1500 different titles powered by a selection of over 60 of the most innovative software developers in the industry. You'll come across top titles from software providers such as Microgaming, Play'n Go, IGT, BTG, Evolution Gaming, Blueprint, NetEnt, Ezugi, Betsoft, RTG, Red Tiger, NYX and many more.
With such a rich selection of providers powering the house, there's no doubt that players will have countless options for non-stop action. On top of the sheer volume of games, the titles are super immersive thanks to premium quality designs that are accompanied by bountiful potentials for lucrative payouts. Whether you're a beginner or a seasoned player, here's a highlight of titles that are at your disposal in the casino lobby:
Slot Machines
If you are a fan of spinning reels online, you can relish fast-paced action in a range of classic, video, and 3D slot machine games which include Super Striker, Sausage Party, Starburst, Book of Dead, Medusa Megaways, Solar Disc and hundreds more.
Progressive Jackpot Games
Are you looking for a chance to bag the life-changing prizes in a single spin of the reels? You might as well try your luck in 48 progressive jackpot games available on this gambling platform. Some of the top titles include Mega Moolah, Mega Fortune, Arabian Nights, The Naked Gun, Monkey Business, and Tiki Treasures.
Table Games
If you are a fan of table and card games, you'll be impressed by the range of table games offered here. Whether you like flipping cards, watching the Little Wheel spinning or you prefer going head to head with the dealer, there's something for you to relish in the lobby, including titles that you can play in real-time. Your options will include the following:
- Poker: 3 Card Poker, Mississippi Stud, 3 Hand Casino Hold'em, Texas Hold'em, Red Dog Poker, Oasis Poker Pro Series, and All Aces Poker.
- Blackjack: Common Draw Blackjack, European Blackjack, Lucky Lucky Blackjack, Pontoon Pro Blackjack, Buster Blackjack, and Lucky Ladies.
- Roulette: VIP Roulette, Lightning Roulette, French Roulette, European Roulette, and Roulette Master.
- Baccarat: Classic Baccarat and Punto Banco.
- Live Dealer Games: Live Three Card Poker, Live Ultimate Texas Hold'em, Live Baccarat, Live Blackjack, Live Caribbean Stud, Live Roulette Pro, Monopoly Live: Dragon Tiger, Dream Catcher, and Football Studio.
Play On the Go Across all Mobile Devices
Players who prefer playing their favorite casino games at their fingertips can enjoy the action on mobile irrespective of the devices they are using. Thanks to an exceptionally responsive web template designed using HTML5 technology, Captain Spins mobile casino runs smoothly across all mobile browsers. It doesn't matter whether you are using an iOS, or Android smartphone or tablet.
All the games here come with instant play compatibility, meaning that you can start having fun directly from the browser, without requiring any download. Unfortunately, for the players who no app available yet.
However, the casino is working on delivering a Captain Spins app for both iOS and Android devices for a dedicated mobile gaming experience. Stay tuned to our site, and we'll let you know as soon as the app is rolled out.
Security, Fairness and Licensing
Captain Spins casino holds licenses from two of the most reputable iGaming regulators. The platform is certified by both the United Kingdom Gambling Commission (UKGC) and the Malta Gaming Authority (MGA).
For security, the platform is also secured by 128-bit SSL encryption technology that protects the players' personal and financial information from getting compromised by any third party. This means that after you log in to the site, you never have to worry about security when carrying out transactions.
In case you are worried about whether the house has an unfair edge, you'll be happy to know that all the outcomes of the games in the lobby are determined by a Random Number Generator (RNG) which guarantees 100% fair results. Moreover, the casino is occasionally audited by eCogra, to ensure fairness in all outcomes of games available in the lobby.
Banking Options
Players at Captain Spins online casino will have a host of fast and secure deposits and withdrawals, ranging from e-wallets to prepaid cards and even direct bank transfer options. Here is a highlight of what's available, subject to your geographical location:
- Deposit Methods: Bank Transfer, PaysafeCard, BOKU, EPS, SoFort, eBanking_Fi, MasterCard, Maestro, Skrill, Neteller, Trustly, Visa, EntroPay, Interac, Interac E Transfer, PayPal, and Rapid Transfer.
- Withdrawal Methods: Bank Transfer, Mastercard, Maestro, Skrill, Neteller, Visa, Transfer, PayPal, and Rapid Transfer.
While all deposits are instant, your withdrawal speeds will vary from one payment channel to another. You should also note that the withdrawal limit per day is €5,000, except for the members of the VIP Club, and that there's a pending withdrawal period of up to 48 hours, subject to documentation requests.
Customer Support
Captain Spins casino offers 24/7 customer support that is available in multiple languages (EN, FR (CA), NO, DE, FI, ES). All players are free to contact the customer support team for queries or assistance with their accounts at any time through the following channels:
- Email: support@captainspins.com
- Live chat 24/7
Captain Spins casino uses the Zendesk ticket support system for the live chat feature and email support. This system generates a unique reference code at the end of a live chat for further assistance purposes. As for the emails, the reference code is generated and used as the subject.
However, the casino does not have a phone support system for the players who prefer to directly call the support for their burning issues. There is no messenger support system either.
Final Word
As you can see from our comprehensive review of the platform, you are surely going to have a good time right from your registration. While the platform isn't perfect, especially given the fact that there's no Captain Spins app and it lacks a toll-free phone support channel, those aren't enough reasons for you to miss out on the perks of playing here.
Take advantage of the Captain Spins casino bonuses and promotions as you enjoy the variety of casino games offered in the lobby. Visit Captain Spins for a taste of the action!
FAQs
📌 What is the minimum deposit required to get the welcome bonus at Captain Spins?
The minimum deposit is €/$10, and after loading it, you become eligible for the welcome bonus.
📌 What currencies are accepted at Captain Spins?
Depending on your location, the currencies allowed at Captain Spins casino include USD, CAD, NZD, EUR, NOK, and GBP.
📌 Can I play for free at Captain Spins online casino?
Yes. Except for live games and progressive jackpot games, virtually all the titles come with a demo mode for free play where you don't have to spend money.
📌 What should I do if I haven't received my welcome bonus?
At first, confirm that you've fulfilled all the requirements, then contact the support team by sending an email or starting a live chat.
Captain Spins sister sites include Klasino, Slot Planet, Grand Ivy, Casimba and Casilando.
Captain Spins (captainspins.com) is operated by White Hat Gaming Limited from Cornerstone Business Centre MOSTA MST 1180.
Sites like Captain Spins
Captain Spins Legit
Can Captain Spins be trusted?
★★★★★
Captain Spins is a 5 Star trusted casino, here’s why
1. UKGC License | YES – Captain Spins is owned by the group White Hat Gaming Limited – Referenced as: 52894 |
2. UKGC Fines | NOT FINED – The licensee of this casino have not been fined since their inception. |
3. Customer Service | GOOD – This casino has 24/7 live chat and email (at support@captainspins.com) support available to its players along with a FAQ page for further questions. |
4. Trustpilot Score | BELOW AVERAGE – 2.4 / 5 according to 25 players reviews on trustpilot. |
5. Company Location | TRUSTED – The casino is operated from MST 1180, Malta, which is a trusted and known location. |
6. Visible Terms | YES – Terms and conditions are given on the website home page. |
7. Do they pay? | YES – Captains Spins does pay its players after a thorough verification process. |
8. SSL Secure | YES – The website of this casino is SSL-Encrypted. |
9. Wagering on Bonus | GOOD – The wagering requirement is kept at 35x on this casino. |
10. Gamstop links | YES – A link for Gamestop provided on this casino. |
Overall TRUSTSCORE>>> | ★★★★★ – 5/5 Stars Captain Spins is trusted |
What are players saying about Captain Spins?
Here are our condensed / readers digest summaries of recent player reviews of Captain Spins.
- 02-Jan-2021 by Monica:
This is the worst casino I have played on. Played so many different games with different bet amounts but never even came close to winning one. Stay clear of this website. – source: TrustPilot - 31-Dec-2020 by Jen Bell:
This casino is a scam, I wanted to cash my reward points but it is just impossible to work down your bonus amount in order to make a withdrawal. I would recommend going to other casinos. – source: TrustPilot - 30-Nov-2020 by Shawn:
I have played on this casino for a few months now and I really don’t get all the negative reviews. The slot section is amazing and you get daily deposit bonuses. Even the withdrawals are more or less instant. – source: TrustPilot - 30-Nov-2020 by Sophia:
I play very often on this casino and have had no problems. I only play with a small sum of money and after a few wins, I withdraw them which only takes 10-15 minutes. – source: TrustPilot - 26-Nov-2020 by Adam:
I created an account and deposited a lot of money but when I went to play they said my account was under review, so I tried to take my money out, many emails later I am still waiting for my money to be returned. – source: Facebook - 25-Nov-2020 by Clare:
I believe this website is a scam because they sent me an email saying that I deposited from a PayPal belonging to a different email. – source: Facebook - 22-Nov-2020 by Dave:
I had over £800 of winnings stored in my account and after one day of me trying to withdraw them, they locked my account because I put a single date wrong of my birthday, which was just a mistake. They didn’t even mention this during the verification process. – source: Facebook - 24-Jun-2020 by Gene:
The new player bonus is a scam, the games are very buggy and sometimes just straight-up crash. If you have a small bit of bonus credit left in your account and deposit more they add that to the wagering requirement as well. – source: Correctcasinos - 15-May-2020 by James:
This is the only casino I know which gives you a 100% match bonus on the first four deposits. But still, you get tied up in the wagering requirements. – source: Correctcasinos - 01-May-2020 by Ivica:
This casino doesn’t let you win with your initial deposit until you only have your welcome bonus on which you have to wager 35 times to be able to withdraw. This is absurd. – source: Correctcasinos
Captain Spins Review 2021
Captain Spins is an online casino owned and operated by White Hat Gaming Limited, a gaming company based in the UK, which owns several other online casinos currently active on the internet. Their online casino features a catalog of casino games, which includes the hottest slots, classic table games like Blackjack, Baccarat and Roulette, Jackpot games, a few video poker games, and scratch card games as well.
Captain Spins is a modern online casino for UK players. However, as this review suggests, it has many things to give players. When a player sign-ups at the website, they can enjoy playing over 900 online slot titles from more than 80 game developers. All the games they find here come with excellent graphics, rewarding offers, and secure payment options. Captain Spins is genuinely the site for 2021.
New players welcome offers
Captain Spins Casino Review
Players who register at Captain Spins can claim a welcome offer of up to £1,200 and an extra 260 spins. The reward is divided into 4 parts. The first four deposits will earn the player a 100% match bonus on amounts up to £300. However, the number of free spins differ with each payment. The player will receive 50, 60, 70, and 80 free spins on the 1st, 2nd, 3rd, and 4th deposit consecutively. UK players should deposit a minimum of £20 to enjoy the rewards. The betting requirement is 35 times, which is fair.
Previously Captain Spins offered 59 free spin bonus available on Eye of the Amulet with 134 times WR and £50 max win for non depositors. In addition 100% deposit match up to £940 on Aztar Fortunes – but these offers are expired now
Monthly promotions
Continuing to play at Captain Spins after receiving the welcome bonus has its perks. Loyal players can enjoy many monthly rewards, thanks to the VIP program.
Captain Spins No Deposit
Pros and cons
Some pros of this website include the vast array of offers for both new and existing players and a massive selection of titles. However, just like most casinos, it has its cons. One being new to the industry, so it’s yet to be proven. The website also requires a 1x deposit turnover before players can initiate withdrawals.
Featured Slots and Casino Games
The website has an extensive game catalogue that features over 1500 titles, with slots dominating. The games are well-arranged, which makes navigation easy. The slots section features Megaways, classic and new slots. Players can find games from developers like Red Tiger, Blueprint, Play n Go, and others. Popular slots on Captain slots include Book of Dead, Starburst, and others.
There is a selection of variations like roulette, baccarat, and poker when it comes to table games. The live casino features titles from Evolution Gaming. Captains Spins’ list of game providers include WMS, Slotmotion, WMS, Atronic, Bomba Games and Evoplay Entertainment. If you love playin slots, you’ll get to play some of the hottest slots on their online casino, which include high tech slots like Book of Dead slot, Inferno Star Slot, Starburst, Wild Blood Slot, White Wizard Slot, Piggy Riches Slot, and The Price is Right Slot.
Captain Spins Casino
Deposit and Withdrawal Methods
Captain Spins provides multiple banking options, including MasterCard, Bank Transfer, PayPal, Skrill, and more. Players can use these methods to replenish their accounts or withdraw winnings. The site has set the minimum deposit amount as £20 and the minimum withdrawal amount as £10. How fast withdrawals are will depend on the option the player has selected.
Another thing of note about Captain Spins is that they accept payments from several different methods, in addition to the traditional card and bank payments. Captain Spins also accept payments from various e-wallets as well, including the likes of Neteller, Trustly, Skrill, PaySafeCard, and GiroPay.
Customer Support and License
The support team at Captain Spins is available 24/7 to answer any questions UK players might have. Players can reach out to them via Live Chat or email. The site also has a FAQ section that has helpful answers to common questions about bonuses, payments, technical problems, and more. The website has licenses from the UK Gambling Commission, meaning players are safe playing here.
The Verdict
Captain Spins is a fully licensed site and offers everything a modern player would want to have an exciting experience. If they improve their selection of table games, they can become one of the best destinations for UK players in 2021.
Captain Spins sister sites 2021
Similar to Captain Spins, several White Hat Gaming owned sites exist that offer similar or in some cases, even better casino services on their end, termed as Captain Spins sister sites, and while there are many, we’ve gathered a few options for you to consider below, as follows:
Casimba
Home to dozens of online casino games, Casimba is the first online casino on our list of Captain Spins sister sites and is an online casino that was established in 2017, featuring a breathtaking 100% welcome bonus, which can extend up to £500, along with 50 free spins on selected slots as well. Their online casino provides players with slots and table games, acquired from various software providers, some of which hold name in very high regard among the others, including the like of QuickSpin, EyeCon, Microgaming, IGT, NetEnt and more.
Slots like Starburst and Immortal Romance can be seen featured on their site, along with various classical and modern table games as well. Their online casino also features a live casino section as well, and are fully compatible to be accessed on any mobile browser as well, providing players with an easy to play their online casino games whenever they want, wherever they are!
Casilando
Casilando is the second, and the last, entity on our list of Captain Spins sister sites and was established back in 2017, featuring several different highly played slots and table games, including Taco Brothers Slot, Starburst, Avengers Slot, Mega Moolah Slot, Immortal Romance slot and more.
Casilando, as the previously mentioned online casinos, is also affiliated with various online casinos on the internet currently, which are responsible for the boatload of casino games on their site presently. Aside from Slots, Table Games and Video Poker games also form a substantial amount of Casilandos casino games, along with a 100% welcome bonus to greet all new players to their online casino as well. This welcome bonus can be retrieved after making an initial deposit, which can be made using Visa, Mastercard, Maestro, PayPal, iDebit, Skrill, Neteller and more.
Klasino
Klasino – the classy casino (well that’s not it’s slogan but it should be) is the Ferrari of online casino sites with its 100% welcome bonus up to £100 + 50 Free Spins on Starburst. Upon opening up the site, players are presented with a fast-paced, action-packed visual feast in the way of a video that showcases top slot games and beautiful live dealers.
Captain Spins Casino Login
Slot Planet
Slot Planet is proud of its slot game portfolio boasting 1,500 slot games and a 100% Bonus up to £222 with 22 extra spins. So for a planet full of slots, do they have any special or exclusive slots? Well maybe – they are currently promoting Golden Ticket 2 and Legacy of the Dead as the featured titles. Slotplanet.com is a very neat and tidy casino with easy to use navigation – give it a go!
Grand Ivy
Grand Ivy feels a bit like a Grand Hotel in a major UK city that has been around for hundreds of years. It feels trustworthy and established, this is reinforced by their confidence in a generous £1,500 welcome bonus offer plus 100 bonus spins. This is clearly a welcome bonus package across several deposits, not just the First Deposit so read the small print before diving in on this one.